Confirm the PC meets the official minimum, update the GPU driver, verify files, remove overlays or mods, and test one graphics change at a time.
PC first-response checklist
Confirm the machine meets the listed minimum, especially 16 GB RAM and 8 GB graphics memory. Update the graphics driver, restart Windows, verify game files, and temporarily disable overlays, recording tools, and unofficial mods. Change one setting at a time so the result is measurable.
Console checks
Install current game and system updates, fully restart the console, and make sure local storage is not nearly full. Avoid deleting cloud or local saves unless official support specifically directs it.
Avoid registry edits and undocumented launch flags. If the crash continues, record the area, graphics settings, driver version, and exact error before contacting support.